This acceptable Shipping & Delivery Policy (“Shipping & Delivery Policy”) is a part of and incorporated within and to be read with the Terms of Website Use (“Terms”) and is applicable to the users of the Website and the service providers listed on the Website. The capitalized terms used in this Use Policy, but not defined herein, shall have the meaning given to such terms in the Terms.
For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. ECOPLEX SUSTAINABLE POWER SYSTEMS LLP is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on contact@ecoplex.in
We exclude liability for actions taken in response to breaches of this Policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.
Grievance Officer
Name: Mr. Pravesh Gupta
Email: pravesh@ecoplex.in
Timings: Monday – Friday, 10AM – 5PM (Except Bank / Public holidays)
If you come across any abuse or violation of these Terms, please report to info@ecoplex.in